안녕하세요. 등포여러분.
시에라에 처음으로 주문했습니다. 레이에서 r2를 사느라 이왕 주문하는거 관세범위 맞추자고해서
시에라에서 팬티랑 닉왁스랑 주문했는데 며칠이 지나도 계속 in process 상태로 있길래
편지를 보냈더니
Dear Joo Han Shin,
Thank you for reaching out to Sierra Trading Post Customer Service.
We apologize for any inconvenience regarding your order. Your order is currently being held pending address verification.
Please call our toll free number (1-800-713-4534), reply to this email or live chat to verify your billing address with one of our customer service representatives. We also need the bank’s phone number on the back of the card, as well as the phone number the bank as on file for you. If you reply to this email, please type out the verified addresses. When this has been accomplished, your order E19624200 will begin to process.
Have a wonderful day and thanks for shopping with Sierra Trading Post!
We hope this information helps and hope you have a great rest of your day.
Dawn
As always, if you have any additional questions, please feel free to contact us. We are here for you!
이렇게 왔네요.
주소를 다시 확인 한다는것과
결재 카드사? 은행? 전화번호를 알려달라는건가요?
주문할때 배대지 주소 카드 결재까지 끝났는데 왜또 알려달라는지 모르겠네요.
우선 주소는 이메일로 다시 써서 보냈는데.
카드사 전화번호도 알려줘야 하나요?
이런적이 처음이라 당황스럽네요. | |
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