시에라에서 주소 어쩌고 저쩌고 메일이 와서 라이브챗 했습니다;8
- ISSEPPOM
- 등록일 2014-11-12 07:57
- 조회수 948
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 잉잉이ㅠ
상담사가 한국어로 번역기 돌린 것 보고 빵터지네요ㅋㅋ
2014-11-12
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ISSEPPOM
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2014-11-12
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ISSEPPOM
다시 라이브챗 해서 확인했습니다...
휴;; 진땀빼네요..ㅎㅎㅎ 내용인 즉슨, 자기들 말로는 빌링주소와 결재카드정보 주소지가 일치해야 되는데, 다르면 배송이 딜레이 된다고 하는것 같은데.. 맞나 모르겠네요.. ---------------- Thank you for choosing Sierra Trading Post. A representative will be with you shortly. You are now chatting with Kathleen Kathleen: Hello! Thank you for contacting Sierra Trading Post! Kathleen: How may I help you? SEUNGJAE LEE: hello SEUNGJAE LEE: may i ask smoething? Kathleen: Hi Seungjae! Kathleen: You may, I am happy to help. SEUNGJAE LEE: first.. i\'m korean. so i\'m not good at english. SEUNGJAE LEE: i was chat a few minuet ago SEUNGJAE LEE: chater name was \'Terry\' Kathleen: Okay, thank you. I will help as much as possible. SEUNGJAE LEE: i was chat about my bill, ship address SEUNGJAE LEE: then re checked adress SEUNGJAE LEE: may i change my bill adress? SEUNGJAE LEE: bill adress is my korea adress now, but i want change to my ship adress Kathleen: Are you asking to change your shipping address to your billing address? SEUNGJAE LEE: yes SEUNGJAE LEE: is that no problems to process order? Kathleen: So they will be the same, correct? SEUNGJAE LEE: yes, same adress Kathleen: Okay, thank you. SEUNGJAE LEE: billing adress is change to N.J SEUNGJAE LEE: that is no problem to process order? Kathleen: Your billing address is your Korean address that the bank has on file for your credit card. Your shipping address is the LEE SeungJae 397 E 54th St # KQ0000 Elmwood Park, NJ 07407-2771. Is this correct? SEUNGJAE LEE: i was heard about, billing adress is same to purchases card information adress SEUNGJAE LEE: yes SEUNGJAE LEE: right Kathleen: For your order to be processed, the credit card department needs to verify the address you gave Terry is the same one that the credit card statements are sent to. Kathleen: I have not heard from you for a few moments. Are you still with me? SEUNGJAE LEE: yes SEUNGJAE LEE: i am not good at english SEUNGJAE LEE: so i didnt understand.. about.. For your order to be processed, the credit card department needs to verify the address you gave Terry is the same one that the credit card statements are sent to. Kathleen: Let\'s start all over and hopefully this goes smoothly for you. SEUNGJAE LEE: billing adress & card information adress is must be same? Kathleen: Please type me your billing address for the credit card used for this order. Kathleen: That is correct. SEUNGJAE LEE: ah... SEUNGJAE LEE: i heard that, billing adress is no need to same to card information, so i was wondering. Kathleen: That is not correct, it will delay your shipment. SEUNGJAE LEE: ah... SEUNGJAE LEE: ok Kathleen: The billing address must match the address the credit card used is billed to. SEUNGJAE LEE: if bill add is not same to credit card add.. and..delay.. SEUNGJAE LEE: ok SEUNGJAE LEE: i understand now Kathleen: Great! SEUNGJAE LEE: your help is very helpul SEUNGJAE LEE: helpul? right word? SEUNGJAE LEE: your help is kind Kathleen: Okay, we have talked to the credit card department and the order has been released and will be processed within the next 24-48 business hours. Kathleen: Thank you for the kind words. SEUNGJAE LEE: then... there is no change about bill, ship add. Kathleen: :) Kathleen: No. SEUNGJAE LEE: bill add is korea, ship add is U.S, N.J Kathleen: That is correct. SEUNGJAE LEE: my order is no problems Kathleen: That is correct. Kathleen: Everything is okay. SEUNGJAE LEE: thank you very much SEUNGJAE LEE: ^^ Kathleen: You\'re very welcome. Have a wonderful day! SEUNGJAE LEE: :) -> (^^) in kore SEUNGJAE LEE: have nice day SEUNGJAE LEE: thacks for help me Kathleen: Thank you! Kathleen: Thank you for chatting with us at Sierra Trading Post. Please click the “Close\" button at top right to end the chat session |
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