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Dear friend
Thanks for reaching out to us and your attention
We have informed by logistics company that your parcel was Customs clearance failure
We feel very sorry to tell you that the item is with Crucial
Defectives of the elements and function the supplier informed
and we need to return all of these items back to theirs factory
for a Security Inspection until the issue solved
The supplier informed it will take 3-4 months for the new items back to us
Meanwhile you can apply to cancel the order by now and come back to us later
we can provide some discounts if we found the Replaced shipment further
When apply a cancellation remarks choose the reason for cancelling as such
as ""i do not want this order ""or ""other reasons""
which will not make any effects for you but that is crucial for us and any inconvenience hope you understand
Many inconveniences hope you understand
If any problems here please kindly let us know
Thanks for your support and kind gentleness
Have a good day and wish your everything goes on well
Best Regards
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