그당시 약 20달러의 관세가 아직까지 환불이 되고 있지 않아서 라쳇을 진행 했습니다.
하기와 같은 내용으로 불가하다고 판정을 받았네요.. 구글번역결과 하기와 같은 내용으로 환불이 불가하다고 하는데
혹시 아마존 환불에 대한 고수님 계시면 도움 부탁 드립니다.
오후 10:53:23
Himabindu: Thank you for staying connected 오후 10:53:33
내: You're welcome 오후 10:55:00
Himabindu: Whenever the actual taxes and duties collected are less than the Import Fee Deposit charged, we'll issue a refund for the difference. We'll send you an e-mail once the refund goes through. Please note that the process can take up to 60 days from the order date. You don't need to take any action to receive the refund — it'll be automatically credited to the payment method used for the order. 오후 10:55:46
징수 된 실제 세금 및 관세가 수입 수수료 입금보다 적을 때마다 차액에 대한 환불이 이루어집니다.환불이 완료되면 이메일을 보내 드리겠습니다.주문일로부터 최대 60 일이 소요될 수 있습니다.환불을 받기 위해 어떠한 조치도 취할 필요가 없습니다. 주문에 사용 된 결제 수단으로 자동 청구됩니다
Himabindu: Is there anything else I can assist you with today? 오후 10:57:22
Himabindu: I don't mean to rush you, but we've been idle for 1 minute. I want to make sure our chat's still connected. If you aren't able to respond in 1 minute, this chat will close. 오후 10:58:23
Himabindu: Can you be more clear please? 오후 10:59:30
내: But two months have passed and no refunds have been made. 오후 10:59:35
내: I asked about two months ago, but at that time I just told you to wait 오후 10:59:59
Himabindu: Whenever the actual taxes and duties collected are less than the Import Fee Deposit charged, we'll issue a refund for the difference. 오후 11:00:22
Himabindu: As the two amounts are same 오후 11:00:22
Himabindu: Refund hasn't been issued and 오후 11:00:27
Himabindu: will not be issued 오후 11:00:29
Himabindu: Is there anything else I can assist you with today? 오후 11:01:23
징수 된 실제 세금 및 관세가 수입 수수료 입금보다 적을 때마다 차액에 대한 환불이 이루어집니다.
두 금액이 같으므로환불이 발행되지 않았으며 발행되지 않습니다
오늘 도와 드릴 일이 더 있습니까?
내: But my purchase says it's a $ 20.67 refund. 오후 11:01:59
Himabindu: It is a charge that is done manually , however refund will only be issued when the carriers charge is more than the import fee 오후 11:04:24
Himabindu: If at all carrier charge and import fee are same then refund is not issued 오후 11:04:42
Himabindu: Which is what happened in your case 오후 11:04:51
Himabindu: hence you haven't received refund 오후 11:05:00
내: Other people who bought the same product received a refund of the tariff? 오후 11:06:00
Himabindu: It depends on carrier they used. As per the process the refund is a automatic refund one and we do not issue it manually. 오후 11:06:56
Himabindu: System sees and checks correctly 오후 11:07:07
Himabindu: If refund to be issued. Then yes refund will be processed. As it is not processed, it means refund is not applicable for this order 오후 11:07:54
Himabindu: Is there anything else I can assist you with today? 오후 11:08:05
그것은사업자가수입수수료보다 더충전 할때에만발급됩니다환불,수동으로 수행되는요금입니다
모든 운송료 및 수입 수수료가 동일하면 환불이 발행되지 않습니다
어떤 경우에 일어난 일입니까 따라서 환불받지 못했습니다
내: In conclusion, is there a non-refundable refund for duties? 오후 11:08:10
내: People who bought the same product said they were refunded the tariff but don't understand it 오후 11:09:04
Himabindu: Since we have explained the resolution multiple times and seems that you are not satisfied with the resolution, we are unable to take any action and are forced to close the chat.
사용하는 이동 통신사에 따라 다릅니다.절차에 따라 환불은 자동 환불이며 수동으로 발행되지 않습니다.
시스템보고제대로확인 환불 될 경우.그런 다음 환불이 처리됩니다.처리되지 않았으므로이 주문에는 환불이 적용되지 않습니다.
오늘 도와 드릴 일이 더 있습니까?
해결 방법을 여러 번 설명했으며 해결 방법에 만족하지 않는 것 같으므로 조치를 취할 수 없으며 채팅을 강제로 종료해야합니다.
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