Me: I wanna cancel my order immediatly 오전 9:32:1
Yuvaraj: I have checked the details and found that the item entered advance shipping stage. In this situation, we are unable to cancel the order since the order entered advance process. Hence I kindly request you to refuse the item at the time of delivery, so that the item will be returned to us and your refund will be processed. 오전 9:38:17
Me: How much does it cost to refund an order? 오전 9:38:49
Yuvaraj: If you refuse the delivery, the carrier will automatically return the item to us and your refund will be processed. 오전 9:39:40
Yuvaraj: We will also refund you the return shipping charges, if there is any. 오전 9:39:52
Me: then can i get my full refund 132.86? 오전 9:40:28
Yuvaraj: Yes. 오전 9:40:34
Yuvaraj: Full refund will be processed to you. 오전 9:40:39
Yuvaraj: No need of worries. 오전 9:40:43
Yuvaraj: Amazon takes care. 오전 9:40:53
Me: about refusing the item at the time of delivery 오전 9:41:32
Me: is it in korea? 오전 9:41:38
Yuvaraj: The item is currently in USA. Once the item gets shipped, you will be notified via email. Once the item is out for delivery in Korea, you can refuse the delivery at that time.오전 9:42:23
Me: to a mail man in korea? 오전 9:42:44
Yuvaraj: Yes. 오전 9:42:51
Yuvaraj: You are correct. 오전 9:42:54
Me: if so, what should i do for now? 오전 9:43:07
Yuvaraj: You need not do anything now. Just refuse once the item is out for delivery.오전 9:43:30
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요약하자면 , 이미 쉽되기 직전이라서 취소는 불가하고 물건이 오면 수취거부를 하라는 것 같은데.
해포 검색해보니 한국에서는 수취거부가 불가능 하다는 글들이 있던데 어떤게 맞나요??
아마존 상담사 말로는 한국에서 집으로 배송왔을 때 수취거부 하면 알아서 반송되고, 반품비또한 아마존에서 부담하니까 걱정하지 말라는데
어느쪽이 맞는지 아시는 분 답변좀 부탁드리겠습니다.
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