We thank you for your recent order.
However, due to the fact that this order was paid with a card issued outside the USA, we are missing some important security information, such as address verification and so we have to take additional steps to protect the cardholder, thus your order is on hold. Therefore, we kindly ask; that if you or a colleague of yours has previously shopped at B&H Photo, whether it was online, over the phone or at our Superstore in NYC, we ask if you can provide us with the details associated with that order.
However, if this is your first time shopping with us; we ask respectfully that you provide us with some additional information such as a link to your online profile at Facebook or LinkedIn or a similar page; Alternatively, if you have a work email address or university email address with a valid domain replying from it will help expedite the processing of your order. Your credentials will not be stored or used for marketing purposes.
Please make sure your order number is in the subject line of all your email correspondence. Sorry for the inconvenience and thanks in advance for your understanding in this matter.
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